Engagement · Upsell · Cross-sell · Loyalty
Every guest, engaged.
Autonomously.
Drive revenue. Delight guests. Build loyalty. One AI-powered platform for every guest interaction — from pre-arrival to post-checkout, in any language, on any channel.
14-day trial · No credit card · Live in minutes
The Grand Hotel
online
Message
< 10 min
Signup to first guest conversation
0x
Faster response
0%
Guest satisfaction
Trusted by hospitality teams worldwide
Pre-arrival messages and upsell offers run on autopilot now. Guests love it, and the team finally has time to focus on what matters.
General Manager, boutique hotel, London
Upgrade revenue up 23% in month one. Setup was an afternoon. The staff app alone was worth it.
Revenue Manager, independent hotel, Barcelona
What changes
What your guests notice. What your books show.
Everything your guests wish you already did — delivered automatically, on the channels they already use.
Every question answered before they reach the desk.
Pre-arrival, in-stay, post-checkout — in their language, on their channel, at any hour. Recommendations that feel personal. Responses that feel instant. The kind of attention that turns a good stay into the one they tell friends about.
Can I check in early tomorrow?
Hello! I see you're arriving tomorrow. I can arrange an early check-in or a car from the airport — just let me know.
I can also arrange airport pickup if you'd like — just send me your flight details.
Revenue shows up while you sleep.
Room upgrades offered at the perfect moment. Spa packages before arrival. Dining reservations mid-stay. Every offer timed to the guest journey, priced in real time, tracked to the dollar. One accepted upgrade covers your entire monthly cost.
Room Upgrade Offer
Auto-triggered · check-in in 24h
Upgrade to an Ocean Suite for just $49/night — available for your dates. Shall I confirm it?
Accept Upgrade
Not this time
124
Offered
43
Accepted
$4.2k
Revenue
1 upgrade = monthly cost covered
Your team moves as one.
Guest requests go straight to the right person's phone — with full context, priority, and tracking. No radio calls. No Post-its. No dropped requests. From housekeeping to front desk, every task visible, every handoff clean.
Staff App
Extra pillows
normalRoom 412 · Housekeeping
In progressLate checkout
highRoom 208 · Front Desk
NewTask created · Extra pillows, Room 412 · Assigned to housekeeping · Priority: normal
Go live
Ten minutes. That's it.
Other platforms are still scheduling your onboarding call. Your guests are already being attended to.
Sign up
Your hotel is auto-imported from Google — rooms, photos, amenities. Review and make it yours.
Connect
Link the channels your guests already use. Pick from ready-made rules or create your own.
Go
Conversations happening. Upgrades converting. Tasks routed. All from day one, alongside your existing systems.
The difference
What changes.
Before
With the Fox
Setup
Weeks of training
Minutes
Guests
Missed messages, scripted replies
Real conversations, every language
Hours
Office hours, one channel
24/7, any channel
Operations
Things fall through
Every request tracked and routed
Upsell
Manual, no tracking
Automatic, perfectly timed, attributed
Cost
Add-on fatigue
One plan. Everything.
TRUST
Your guest data is your data.
We sign a Data Processing Agreement before we touch it. Four commitments, in plain English.
You own the data.
HotelFox is your processor; you remain the controller. Every record — guests, bookings, conversations, rules — belongs to your hotel, not to us.
Sharing is opt-in only.
Your guest data stays in your hotel by default. Cross-property features — recognition, benchmarks, shared signals — only activate when you turn them on.
No direct marketing by us.
Every outbound message identifies as your hotel. HotelFox never contacts your guests for our own purposes — not now, not at scale, not ever.
Full export, full erasure.
One click for a complete CSV/JSON export. Cancel and every byte of your data is destroyed within 30 days — confirmed in writing.
Signed before your first guest message. Reviewed by your legal team, not ours.
One upgrade covers it.
Every plan includes every feature. No gating, no per-seat pricing. Pick the tier that fits your property size.
Essential
1–30 rooms
Billed monthly
Perfect for boutique hotels and guesthouses.
- 14-day free trial, cancel anytime
- No credit card to start
- Unlimited guest conversations
- Every feature. Every channel.
Business
31–100 rooms
Billed monthly
Built for growing mid-size properties.
- 14-day free trial, cancel anytime
- No credit card to start
- Unlimited guest conversations
- Every feature. Every channel.
Enterprise
101+ rooms
Billed monthly
Full power for large hotels and resorts.
- 14-day free trial, cancel anytime
- No credit card to start
- Unlimited guest conversations
- Every feature. Every channel.
Managing 10+ properties? Contact us for volume pricing.
ROI CALCULATOR
See the math.
Three revenue lines, one subscription. Prices shown in USD (Other).
Monthly bookings
433
Room upgrades
Pre-arrival upsell to a higher room class
$935 / mo
Cross-sell & ancillaries
F&B, spa, transfers, late checkout, in-room dining
$416 / mo
Direct re-book recapture
Returning guests booking direct — saves OTA commission
$421 / mo
Total new revenue
$1,772 / mo
HotelFox cost
− $79
Business · billed monthly
Net profit
$1,693 / mo
Your ROI
22x
Estimates based on industry benchmarks — tap "Edit assumptions" to tune for your property. Subscription price from current plan for your region.
Your guests are already waiting.
Ten minutes to set up. One upgrade to pay for itself. Every guest personally attended from day one.
No credit card · 14-day trial · Live in minutes
Let's talk about your hotel.
Curious what this looks like for your property? We'll get back within one business day.