Every guest message gets an answer.
Including the 2am ones.
No PMS to connect and nothing for your staff to learn.
- 24/7 guest connect WhatsApp, email and web chat.
- Smart upsell Upgrades and add-ons, every sale tracked.
- Your own guest channel Your number, your domain.
- Reputation insight Every review site in one place.
60 days free · No card · Live in about ten minutes
The Grand Hotel
online
Message
< 10 min
Signup to first guest conversation
60 days
Free, no card required
0%
Taken from your room revenue
Built for independent hotels in India and the GCC
What changes
What actually changes
The things guests ask for, handled on the channels they already use, without someone at the desk watching a screen.
Guests get an answer at 11pm.
Before arrival, during the stay and after checkout, in the language the guest wrote in. The AI already knows their booking, so it can answer about arrival times, room type or a late checkout without anyone looking it up.
Can I check in early tomorrow?
Hello! I see you're arriving tomorrow. I can arrange an early check-in or a car from the airport — just let me know.
I can also arrange airport pickup if you'd like, just send me your flight details.
Offers go out at the right moment.
A room upgrade before arrival, a spa slot the evening they check in, a table mid-stay. Your rules decide what gets offered and when, and every sale is attributed so you can see what worked. Two accepted upgrades a month covers what we charge a 40-room hotel.
Room Upgrade Offer
Auto-triggered · check-in in 24h
Your room is free to upgrade to a Lake View Suite for these dates. Shall I hold it?
Accept Upgrade
Not this time
124
Offered
43
Accepted
$4.2k
Revenue
2 upgrades ≈ your monthly cost
Requests reach whoever can act on them.
A guest asks for extra pillows and it lands on the right phone with the room number, the context and a priority, instead of being shouted across a lobby or written on a Post-it. You can see what was asked, who took it and whether it got done.
Staff App
Extra pillows
normalRoom 412 · Housekeeping
In progressLate checkout
highRoom 208 · Front Desk
NewTask created · Extra pillows, Room 412 · Assigned to housekeeping · Priority: normal
What it does
Across the whole stay
The same four promises, broken down into the parts that do the work.
Before they arrive
Chat Concierge
Guests ask about arrival times, room types or a late checkout. The agent already has their booking, so it answers without anyone going to look it up.
Instant Check-In
Guests fill in their details and upload their ID before they get there. The registration card is ready at the desk instead of being typed while they wait.
Smart Upsell
A better room offered before arrival, a spa slot on the first evening. Your rules decide what goes out, and every sale is recorded against the booking.
While they are staying
Scan & Serve
A QR code in the room opens your menu. The order becomes a job for the kitchen and a line on the bill, with the tax worked out the same way every time.
Task Flow
A request reaches the right person's phone with the room number and what was asked, rather than being shouted across a lobby. You can see who took it.
After they leave
Guest Pulse
Ask departing guests how it went. The score comes back split across cleanliness, staff, food, facilities and value, so you know which one is dragging.
Reputation
Reviews from Google, Booking.com, TripAdvisor, Agoda, MakeMyTrip and Goibibo read together, sorted into what guests keep complaining about.
Across your properties
Command Center
Run more than one property from a single login. Each hotel's guests and conversations stay with that hotel unless you choose otherwise.
Rate Intelligence
What comparable hotels near you are charging, gathered from the OTAs, with a suggested move. It tells you; it does not touch your rates.
Go live
Live in about ten minutes
No onboarding call and no integration project. You forward one booking confirmation and put a WhatsApp QR code on the desk.
Sign up
We pull your hotel from Google (rooms, photos, amenities) so you are correcting a draft rather than filling in a blank form.
Connect
Connect your hotel's own WhatsApp Business Account, email and web chat. HotelFox then sends and receives guest messages on your behalf, from your accounts. Pick from ready-made rules or create your own.
Go
Guests start conversations, offers go out, tasks reach your team. Your existing systems carry on as they are.
The difference
What changes.
Before
With the Fox
Setup
Weeks of training
Minutes
Guests
Missed messages, scripted replies
Real conversations, every language
Hours
Office hours, one channel
24/7, any channel
Operations
Things fall through
Every request tracked and routed
Upsell
Manual, no tracking
Automatic, and attributed
Cost
Add-on fatigue
One plan, everything included
TRUST
Your guest data is your data.
We sign a Data Processing Agreement before we touch it. Five commitments:
You own the data.
HotelFox is your processor; you remain the controller. Every record you create (guests, bookings, conversations, rules) belongs to your hotel, not to us.
Sharing is opt-in only.
Your guest data stays in your hotel by default. Cross-property features (recognition, benchmarks, shared signals) only activate when you turn them on.
No direct marketing by us.
Every outbound message identifies as your hotel. We do not contact your guests for our own purposes, and we never will.
Full export, full erasure.
One click for a complete CSV/JSON export. Cancel and every byte of your data is destroyed within 30 days, confirmed in writing.
Your channels stay in your name.
Your hotel connects its own WhatsApp Business Account, email domain and phone number. They are registered to you, not to us. HotelFox sends and receives guest messages on those accounts on your behalf, and only ever to run your service. We never move your guests onto our own number, never use one hotel's messages for another, and our access ends the moment you disconnect.
Signed before your first guest message.
Two ways to pay us. Neither touches your room revenue.
Pay per room, or pay a share of the extra revenue we generate. Move the sliders; the cheaper one for your hotel says so.
Pay per room
40 × $1 per room, per month
The same number every month, whatever we sell. You keep collecting guest payments however you do today.
- 60 days free, no card needed
- No commission on anything
- Unlimited guest conversations
Pay a share of what we sell
Cheaper for youthen 12.5% of the extra revenue we generate for you
Minimum $30 a month once the free period ends
you paythe minimum, not the 12.5%$30/ mo
Nothing until we sell something. We collect the guest payments and settle them to you, processing included.
- No subscription, no card to start
- Nothing on your room revenue
- Upgrades, dining, transfers, experiences
For a 40-room hotel the two meet at $320 of extra revenue a month.
Below that, paying a share costs you less. Above it, the flat per-room price does, and we would rather you were on the cheaper one.
Taxes charged on top where applicable
Managing 10+ properties? Contact us for volume pricing.
ROI CALCULATOR
Run the numbers
Three revenue lines, one subscription. Prices shown in USD (Other).
Monthly bookings
433
Room upgrades
Pre-arrival upsell to a higher room class
$935 / mo
Cross-sell & ancillaries
F&B, spa, transfers, late checkout, in-room dining
$416 / mo
Direct re-book recapture
Returning guests booking direct, saving OTA commission
$421 / mo
Total new revenue
$1,772 / mo
HotelFox cost
− $40
40 × $1 per room · billed monthly
Net profit
$1,732 / mo
Your ROI
44x
Estimates based on industry benchmarks. Tap "Edit assumptions" to tune for your property. Subscription price from current plan for your region.
Your guests are already waiting.
Ten minutes to set up. Two upgrades a month covers what we charge a 40-room hotel.
No credit card · 60 days free · Live in minutes
Let's talk about your hotel.
Curious what this looks like for your property? We'll get back within one business day.