Business hotels, Aerocity stays & tourist properties
Missed after-hours messages, upgrades nobody offered, OTA commission on guests who'd book direct. Name the leaks below, then put your own numbers on them with the calculator.
Delhi's hotel market spans Aerocity business properties, Karol Bagh and Paharganj tourist hotels, and everything between — and much of it serves guests arriving on international schedules, landing at 3am with pre-arrival questions the front desk answers hours later, if at all. As India's biggest arrival gateway, Delhi hotels field more first-contact questions per booking than almost any market in the country.
Each of those unanswered questions is a small leak: the early check-in that would have been paid for, the airport pickup that went to a taxi app instead of your transfer partner, the anxious first-time visitor who never got a reply and started the stay cold. Add the OTA commission you pay again every time a satisfied guest rebooks through the portal, and the monthly total is bigger than most operators expect.
HotelFox starts the conversation from the OTA confirmation email you already receive — an AI concierge on WhatsApp and email, in English or Hindi, that knows the booking, answers at any hour, makes the offers your rules allow, and gives returning guests a direct route back. No PMS to connect: forward one email, print a QR code, and it's live in under 10 minutes.
Leak 1
Flights into Delhi land around the clock; front desks answer on shifts. Every pre-arrival WhatsApp that waits until morning is a paid early check-in, transfer, or add-on the guest bought elsewhere — or never bought at all.
Leak 2
Tourist guests arriving in Delhi for the first time have the highest question rate and the highest add-on appetite — transfers, day tours, late checkouts before night trains. Unanswered, those questions turn into refund-risk anxiety instead of ancillary revenue.
Leak 3
A guest who loved the stay and books your hotel again through the same OTA costs you the full commission again. Without a direct channel opened during the first stay, repeat business — the cheapest revenue in hospitality — keeps arriving at OTA prices.
ROI CALCULATOR
Three revenue lines, one subscription. Prices shown in USD (Other).
Monthly bookings
433
Room upgrades
Pre-arrival upsell to a higher room class
$935 / mo
Cross-sell & ancillaries
F&B, spa, transfers, late checkout, in-room dining
$416 / mo
Direct re-book recapture
Returning guests booking direct — saves OTA commission
$421 / mo
Total new revenue
$1,772 / mo
HotelFox cost
− $79
Business · billed monthly
Net profit
$1,693 / mo
Your ROI
22x
Estimates based on industry benchmarks — tap "Edit assumptions" to tune for your property. Subscription price from current plan for your region.
₹4,666/month Essential plan · 14-day free trial · no setup fee · no commission
Forward one OTA confirmation email and put up a WhatsApp QR code — that's the entire setup.
Start free 14-day trialYes — guests can message in English or Hindi on WhatsApp or email, and the concierge replies in kind, with the booking details already in context.
Yes. Offers are driven by business rules your team sets against real booking facts — dates, length of stay, room type — so an Aerocity one-nighter and a week-long tourist stay each get offers that actually fit, or none at all.
The Essential plan is ₹4,666/month with transparent INR pricing, no setup fee, and no commission on any upsell revenue. Every hotel gets a 14-day free trial.
No PMS, no setup fee, no sales call required to start. Forward one OTA confirmation email and you're testing it on real bookings today.