Business hotels, medical-stay & long-stay properties
Missed after-hours messages, upgrades nobody offered, OTA commission on guests who'd book direct. Name the leaks below, then put your own numbers on them with the calculator.
Chennai's hotel demand is unusually long-stay: medical travellers around the big hospital clusters booking a week or more, corporate guests on the OMR IT corridor and the auto belt, and international arrivals on odd-hour flights. Long stays are where ancillary revenue lives — meals, laundry, transfers, upgrades priced per night — and where it leaks fastest when nobody runs the conversation.
A family on a ten-day medical stay needs airport pickup, daily meals, laundry, and often a room change — and will buy all of it from the hotel if asking is easy and answers are fast. When it isn't, that spend scatters to delivery apps and taxi apps outside your building. Meanwhile the returning corporate guest books through the OTA again each quarter, and the commission repeats with them.
HotelFox reads the OTA confirmation emails you already receive and opens a WhatsApp + email conversation before arrival — an AI concierge that knows the stay length and room, answers at any hour in English or Hindi, makes the offers your rules define, and gives repeat guests a direct way back. No PMS, no integration: one forwarded email and a QR code, live in under 10 minutes.
Leak 1
A seven-night medical or project stay should be the highest-ancillary booking in the house — meals, laundry, transfers, an upgrade for the week. Without someone making offers over the stay, that entire basket walks out to apps and street vendors, night after night.
Leak 2
Chennai lands international flights through the night. Pre-arrival WhatsApps about pickup, early check-in, and food at 3am are purchase intents with a short shelf life — unanswered until the morning shift, they expire.
Leak 3
The OMR and auto-corridor guest base returns on project cycles. Every OTA rebooking repeats the commission on a guest you already won; a direct channel opened during the first stay recaptures those visits at full rate.
ROI CALCULATOR
Three revenue lines, one subscription. Prices shown in USD (Other).
Monthly bookings
433
Room upgrades
Pre-arrival upsell to a higher room class
$935 / mo
Cross-sell & ancillaries
F&B, spa, transfers, late checkout, in-room dining
$416 / mo
Direct re-book recapture
Returning guests booking direct — saves OTA commission
$421 / mo
Total new revenue
$1,772 / mo
HotelFox cost
− $79
Business · billed monthly
Net profit
$1,693 / mo
Your ROI
22x
Estimates based on industry benchmarks — tap "Edit assumptions" to tune for your property. Subscription price from current plan for your region.
₹4,666/month Essential plan · 14-day free trial · no setup fee · no commission
Forward one OTA confirmation email and put up a WhatsApp QR code — that's the entire setup.
Start free 14-day trialYes — that's a natural fit. The concierge carries the full booking context across the stay, guests ask for meals, laundry, or transfers on WhatsApp at any hour, and each request routes to your team as a task so nothing dies in a chat log.
Yes. It adds a WhatsApp + email lane on top of whatever you run today. Your team sees and controls the conversations and every offer follows rules you set — it replaces missed messages, not your staff.
The Essential plan is ₹4,666/month, priced transparently in INR with no setup fee and no commission on upsell revenue. Every hotel starts with a 14-day free trial on real bookings.
No PMS, no setup fee, no sales call required to start. Forward one OTA confirmation email and you're testing it on real bookings today.