Guest messaging & upsell software for Coorg hotels

Coorg's lodging scene is dominated by coffee plantation homestays and boutique nature resorts, many of them family-run and often sitting well outside town on estate roads where phone signal is patchy and a guest's question doesn't always reach the right person immediately. Most bookings come from Bengaluru's weekend-getaway crowd, arriving Friday evening and needing answers fast before the estate goes dark. Add in a scattering of nature and wildlife tourists heading to Nagarhole or Dubare year-round, and a homestay is fielding guest questions on a completely irregular schedule, not a predictable daily rhythm.

That combination — a small owner-operator team, a remote property, and a guest who booked two days ago and now wants to know about a plantation walk or a river-rafting pickup — is where messages get missed. A homestay owner managing the kitchen, the rooms, and the estate can't always be on WhatsApp the moment a guest lands and asks what time dinner is served or whether a Dubare elephant camp trip can be arranged.

HotelFox forwards your OTA booking confirmations into an AI concierge that talks to guests over WhatsApp and email with the booking already in context, so it can confirm dinner timing, flag estate-walk or Abbey Falls pickup requests, and surface relevant upsells — a candlelight dinner among the coffee plants, a plantation tour, a late checkout — through rules your team sets and can edit anytime from the admin panel, no ticket to us required.

Most Coorg guests still book through an OTA — Booking.com, Agoda, or MakeMyTrip — with the confirmation email as the only contact point before arrival. HotelFox uses that email to prime the AI concierge with the actual booking, so when a Bengaluru weekend guest messages on WhatsApp Friday afternoon asking about check-in, the reply already reflects their real dates and room, in English or Hindi, not a generic greeting.

When a guest's request needs hands-on follow-up — extra firewood for the room, a packed breakfast for an early Dubare departure, the candlelight dinner table actually set up — it reaches your team as a task on the same Flutter staff app used across HotelFox, so a homestay owner running the whole estate solo isn't relying on memory to get it done.

There's no commission on any upsell revenue, and every offer or message template is yours to edit directly from the admin panel — live immediately, no back-and-forth with us. The ₹4,666/month Essential plan is the only recurring cost.

There's no PMS and no hardware to set up: forward one confirmation email, put a WhatsApp QR code where guests check in, and you're live in under 10 minutes — genuinely workable for a homestay running on a lean estate team. The Essential plan is ₹4,666/month, priced transparently in INR with no setup fee, and comes with a 14-day free trial so you can watch it handle real guest questions before paying.

If you're comparing options, our side-by-side HiJiffy comparison covers setup time, pricing tiers, and where each platform is genuinely the better fit for a given hotel.